RETURN POLICY
Effective Date: 10/27/2024
At GS Sound, we want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help!
1. Return Window
You have 30 days from the date of delivery to initiate a return.
2. Eligibility for Returns
To be eligible for a return, items must be:
- Unused and in the original packaging
- In the same condition you received them
3. How to Initiate a Return
To start a return, please contact us at official.gssound@gmail.com with your order number and the reason for the return. We will provide you with instructions on how to proceed.
4. Return Shipping
You are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure your return is received.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and applied to your original payment method within 1-3 business days.
6. Exchanges
If you would like to exchange an item for a different one, please initiate the return process and place a new order for the desired item.
7. Final Sale Items
Certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly indicated on our website.
8. Contact Us
If you have any questions about our return policy, please contact us at Email: official.gssound@gmail.com
Instagram:Gs.sound77